Customer Experience Banker — Hybrid (Non-NMLS)

Huntington; Broadview Heights, Northern (OH, KY); Hybrid; USD 38,000 - 52,000; Full time

Job summary

Huntington in Broadview Heights, OH is seeking a Customer Experience Banker to join our office team. You will assist walk-in customers, process transactions accurately, and deliver welcoming, high-quality service that helps clients reach their financial goals.

You will educate customers on deposit products, identify opportunities to deepen relationships through a disciplined sales process and referrals, and collaborate with colleagues while adhering to bank policies and regulatory requirements.

Qualifications

• High School Diploma or GED or a Bachelor's Degree required.
• Minimum 1 year of customer service or military service in an admin/contracting/civil affairs role or similar.
• Ability to understand and explain consumer deposit products and banking services.

Responsibilities

• Provide excellent customer service and resolve issues effectively.
• Educate customers on consumer deposit products and services.
• Proactively grow customer relationships through a disciplined sales process and referrals.
• Adhere to operational, security, risk, and regulatory policies.

Skills

Customer service

Sales

Relationship management

Banking knowledge

Communication

Presentation

Education

High School Diploma or GED / Bachelor's Degree

Job description

Huntington in Broadview Heights, OH is seeking a Customer Experience Banker to join our office team. You will assist walk-in customers, process transactions accurately, and deliver welcoming, high-quality service that helps clients reach their financial goals.

You will educate customers on deposit products, identify opportunities to deepen relationships through a disciplined sales process and referrals, and collaborate with colleagues while adhering to bank policies and regulatory requirements.