Customer Experience Banker: Flexible Schedule

Synergy-Bank; Thibodaux (LA); On-site; USD 32,000 - 38,000; Full time

Job summary

Synergy-Bank in Thibodaux, LA is seeking a Customer Service Associate to deliver exceptional service and build lasting relationships with customers. You will help with daily banking needs and provide personalized solutions.

The role combines teller and CSR responsibilities, requiring accurate transaction processing, balance accuracy, and the ability to work a flexible schedule, including Saturdays. Excellent communication and attention to detail are essential.

Qualifications

• High school diploma or GED required.
• Six months of customer service experience preferred.
• Strong communication and attention to detail essential.
• Ability to work a flexible schedule including Saturdays.

Responsibilities

• Greet customers and deliver a positive banking experience.
• Assist customers in person and by phone with a professional approach.
• Process deposits, withdrawals, transfers and check cashing accurately.
• Verify identity, signatures, and account information.
• Open and maintain consumer and business accounts as needed.
• Support debit card services, online banking, and product cross-sell.
• Balance cash drawers and follow cash-handling procedures.
• Maintain compliance with BSA/CIP and security requirements.

Skills

Customer service

Attention to detail

Communication

Multitasking

Cash handling

Education

High school diploma or GED

Tools

Banking software

MS Office

Job description

Synergy-Bank in Thibodaux, LA is seeking a Customer Service Associate to deliver exceptional service and build lasting relationships with customers. You will help with daily banking needs and provide personalized solutions.

The role combines teller and CSR responsibilities, requiring accurate transaction processing, balance accuracy, and the ability to work a flexible schedule, including Saturdays. Excellent communication and attention to detail are essential.