Customer Experience Banker - Financial Concierge

Huntington National Bank; Powell (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to assist walk‑in customers, retain and grow consumer and business relationships, and proactively identify financial goals. You will recommend deposits and other banking products, process transactions accurately, and deliver exemplary service.

The role emphasizes proactive relationship building through a disciplined sales process, outbound follow-up, and referrals, with a focus on compliance and customer trust.

Qualifications

• High School Diploma or GED is required or a Bachelor's degree.
• One year of customer service or military admin experience preferred.
• Cash handling skills and comfort with digital banking tools.

Responsibilities

• Provide excellent customer service and resolve issues effectively.
• Educate customers on consumer deposit products and services.
• Grow customer relationships via disciplined sales and referrals.
• Refer customers to other bank areas to deepen relationships.
• Adhere to policies, risk controls, and regulatory procedures.
• Demonstrate sales, service, and relationship management capabilities.

Skills

Customer service

Sales

Relationship management

Banking knowledge

Communication

Education

High School Diploma or GED

Bachelor's degree

Tools

Mobile banking

Online banking platforms

Job description

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to assist walk‑in customers, retain and grow consumer and business relationships, and proactively identify financial goals. You will recommend deposits and other banking products, process transactions accurately, and deliver exemplary service.

The role emphasizes proactive relationship building through a disciplined sales process, outbound follow-up, and referrals, with a focus on compliance and customer trust.