Customer Experience Associate – Retail (Part‑Time)

Family Dollar LLC; Town of Hartland (NY); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar is seeking a Customer Service Associate to provide friendly, efficient service to shoppers in a retail environment. The role emphasizes assisting customers, handling transactions accurately, maintaining store cleanliness, stocking shelves, and supporting daily operations.

Candidates should have a high school diploma or equivalent and prior customer service experience. Physical stamina and strong communication skills are required to create a positive shopping experience.

Qualifications

• High school diploma or equivalent preferred.
• Retail/customer service experience in similar environments is highly preferred.
• Ability to follow instructions and interpret operational documents.
• Lift 30–50 lbs and perform physical tasks typical for store roles.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills, and problem-solving abilities.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain cash security and protect company assets.
• Keep the store stocked and recover merchandise.
• Receive merchandise and assist with unloading trucks and stock replenishment.
• Ensure a positive, safe, and respectful environment with friendly interactions.

Skills

Customer service

Relationship management

Organizational skills

Communication skills

Problem-solving

Instruction following

Education

High school diploma or equivalent

Job description

Family Dollar is seeking a Customer Service Associate to provide friendly, efficient service to shoppers in a retail environment. The role emphasizes assisting customers, handling transactions accurately, maintaining store cleanliness, stocking shelves, and supporting daily operations.

Candidates should have a high school diploma or equivalent and prior customer service experience. Physical stamina and strong communication skills are required to create a positive shopping experience.