Customer Experience Associate I

Family Dollar LLC; Woodlake (CA); On-site; USD 19,000 - 22,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Retirement plans

Educational assistance

Employee Assistance Program

Job summary

Family Dollar LLC in Woodlake, California is seeking a Customer Service Associate to deliver a friendly shopping experience and assist customers with questions and recommendations. You will manage transactions at the register, maintain store cleanliness, stock merchandise, unload trucks, and ensure a safe, respectful environment for customers and colleagues.

We value reliability and good communication; the role offers part-time hours, opportunities for advancement, and a benefits program

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned*

Skills

Customer service

Communication

Teamwork

Ability to lift 30-50 lbs

Organizational skills

Education

High school diploma or equivalent

Job description

Family Dollar LLC in Woodlake, California is seeking a Customer Service Associate to deliver a friendly shopping experience and assist customers with questions and recommendations. You will manage transactions at the register, maintain store cleanliness, stock merchandise, unload trucks, and ensure a safe, respectful environment for customers and colleagues.

We value reliability and good communication; the role offers part-time hours, opportunities for advancement, and a benefits program