Customer Experience Associate — In-Store & Online Shopping

Sprouts Healthy Communities Foundation; Greensboro (NC); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Competitive pay

Sick time plan that you can use to…

Vacation accrual plan

Opportunities for career growth

15% discount for you and one other in-

Flexible schedules

Employee Assistance Program (EAP)

401(K) Retirement savings plan with a…

Company paid life insurance

Contests and appreciation events…

Job summary

Sprouts Farmers Market is seeking an In-Store Shopping Clerk to fulfill online orders and deliver a high level of customer service. You will help maintain product freshness, substitute items when needed, operate the POS system, and illustrate the benefits of Instacart to customers.

The role also involves stocking shelves, keeping the store clean and presentable, and contributing to a friendly, fast-paced environment focused on healthy living.

Qualifications

• Must be 21 years of age or older with a high school diploma or equivalent.
• Outgoing, friendly demeanor with ability to interact positively with customers.
• Ability to operate front-end equipment (register, calculator, scanner).

Responsibilities

• Shop and fulfill customer online orders in-store using the Instacart Shopper App.
• Provide excellent customer service by focusing on product quality and freshness and substitutions.
• Communicate any order changes effectively to customers.
• Process transactions using the in-store POS system.
• Answer questions about orders, the Instacart platform, and benefits of the service.
• Assist in stocking shelves and maintaining store cleanliness and presentation.

Skills

Customer service

Communication

Teamwork

Positive attitude

Education

High school diploma or equivalent

Tools

POS system

Instacart Shopper App

Job description

Sprouts Farmers Market is seeking an In-Store Shopping Clerk to fulfill online orders and deliver a high level of customer service. You will help maintain product freshness, substitute items when needed, operate the POS system, and illustrate the benefits of Instacart to customers.

The role also involves stocking shelves, keeping the store clean and presentable, and contributing to a friendly, fast-paced environment focused on healthy living.