In-Store Shopper & Online Order Expert

Sprouts Farmers Market, Inc.; Cerritos (CA); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Competitive pay

15% discount for you and one family

Flexible schedules

401(K) Retirement savings plan

Company paid life insurance

Career growth opportunities

Job summary

Sprouts Farmers Market, Inc. is hiring an In-Store Shopping Clerk to fulfill online orders and assist customers in-store. You will use the Instacart Shopper App on a mobile device, ensure product freshness, and communicate order changes while handling POS transactions.

You may also stock shelves and support store presentation. The role emphasizes friendly customer interaction and teamwork in a fast-paced grocery environment.

Qualifications

• Be at least 21 years old with a high school diploma or equivalent.
• Demonstrate outgoing, friendly behavior and positive attitude with customers.
• Strong communication skills and ability to work in a team; operate front-end equipment.

Responsibilities

• Work in-store to shop and fulfill customer’s online orders using a mobile device with the Instacart Shopper App.
• Provide excellent customer service focusing on product quality and freshness, substituting out-of-stock items.
• Effectively communicate any necessary changes to an order.
• Process order transactions using the in-store POS system.
• Serve as an online ambassador answering questions about delivery, the Instacart platform, and benefits of the service.
• May assist in other areas by stocking shelves, filling frozen bins, and maintaining cleanliness and presentation.

Skills

Customer service

Communication

Team player

POS operation

Mobile device use

Education

High school diploma or equivalent

Tools

Instacart Shopper App

POS system

Job description

Sprouts Farmers Market, Inc. is hiring an In-Store Shopping Clerk to fulfill online orders and assist customers in-store. You will use the Instacart Shopper App on a mobile device, ensure product freshness, and communicate order changes while handling POS transactions.

You may also stock shelves and support store presentation. The role emphasizes friendly customer interaction and teamwork in a fast-paced grocery environment.