In-Store Customer Experience Associate

Bass Pro Shops; Greenville, Northern (SC, KY); Hybrid; USD 30,000 - 36,000; Full time

Benefits offered by this job

Employee discounts

Medical, dental, vision

401k Retirement Savings

Job summary

Bass Pro Shops in Greenville, SC is seeking a Customer Relations Associate to greet customers, process returns, and assist with hunting and fishing license sales. You will maintain a clean sales floor, promote programs, and help customers make informed buying decisions by identifying needs and recommending products.

The role emphasizes friendly communication, product knowledge, and teamwork with store leadership and other associates to deliver a legendary shopping experience every time.

Qualifications

• High school diploma or equivalent.
• Ability to calculate discounts and make change.
• Friendly and professional communication with customers and teammates.
• Ability to establish and maintain effective working relationships with management and customers.
• Ability to operate a computerized Point of Sale register system.

Responsibilities

• Greets customers in a friendly and outgoing manner.
• Handles merchandise returns and completes refund/exchange paperwork.
• Supports licensing sales (Hunting and Fishing Licenses) and rewards programs.
• Maintains a clean, well-stocked work area and follows store procedures.
• Assists customers in buying decisions by identifying needs and offering product recommendations.

Job description

Bass Pro Shops in Greenville, SC is seeking a Customer Relations Associate to greet customers, process returns, and assist with hunting and fishing license sales. You will maintain a clean sales floor, promote programs, and help customers make informed buying decisions by identifying needs and recommending products.

The role emphasizes friendly communication, product knowledge, and teamwork with store leadership and other associates to deliver a legendary shopping experience every time.