Customer Experience Associate – Retail & Licensing

Bass Pro Shops; Albuquerque (NM); On-site; USD 16,531 - 22,041; Part time

Benefits offered by this job

Dental

Vision

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

Job summary

Bass Pro Shops is hiring a part-time Customer Relations Associate in Albuquerque, NM. You will greet customers, handle merchandise, process returns, and assist shoppers with product recommendations to create a legendary shopping experience.

Responsibilities include securing firearms with trigger locks, checking in vendors, and promoting programs like CLUB and In-Store Pick-up while maintaining a clean, well-stocked work area and upholding company policies.

Qualifications

• High school diploma or equivalent is required.
• Excellent customer service and communication skills.
• Ability to handle cash and operate POS systems.

Responsibilities

• Greet customers entering the store and provide friendly service.
• Secure firearms with trigger locks.
• Check in vendor representatives and manage visitor badges.
• Process merchandise returns and refunds/exchanges.
• Remain product knowledgeable and aware of advertised sales.
• Assist customers with buying decisions and promote programs (CLUB, VOC, In-Store Pick-up).
• Keep work area clean and well stocked.
• Follow all company policies and procedures.
• Perform other duties as assigned.

Skills

Customer service

Communication

Relationship building

POS system

Education

High school diploma or equivalent

Job description

Bass Pro Shops is hiring a part-time Customer Relations Associate in Albuquerque, NM. You will greet customers, handle merchandise, process returns, and assist shoppers with product recommendations to create a legendary shopping experience.

Responsibilities include securing firearms with trigger locks, checking in vendors, and promoting programs like CLUB and In-Store Pick-up while maintaining a clean, well-stocked work area and upholding company policies.