Customer Experience Associate II — Retail Front-End

Dollar Tree, Inc.; Jackson (CA); On-site; USD 18,000 - 25,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree, Inc. in Jackson, California, is seeking a Customer Service Associate II to help with daily store operations, merchandising, and customer support. You will cross-train on the cash register and front-end duties as needed to ensure a welcoming shopping experience.

The role emphasizes strong customer service, teamwork, and integrity, with responsibilities spanning receiving merchandize, stocking, cleaning, and assisting shoppers at the register. Part-time hours are available.

Qualifications

• High school diploma or equivalent preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment preferred
• Ability to follow instructions and interpret operational documents
• Must be able to lift 30–50 lbs and frequent walking/standing
• Excellent customer service and relationship management skills required
• Strong organizational and communication skills required
• Strong problem-solving and decision-making skills required
• High integrity level required
• Proficiency in basic math for cash accounting required

Responsibilities

• Receiving merchandise, unloading trucks, and processing freight safely
• Merchandising and stocking as needed
• Maintaining store cleanliness and restocking bathrooms, floors, and trash
• Ensuring a positive, safe, and respectful environment for customers and team members
• Managing sales transactions at the assigned cash register
• Maintaining security of cash and protecting company assets
• Other duties as assigned

Skills

Customer service

Communication

Integrity

Math basics

Problem solving

Teamwork

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. in Jackson, California, is seeking a Customer Service Associate II to help with daily store operations, merchandising, and customer support. You will cross-train on the cash register and front-end duties as needed to ensure a welcoming shopping experience.

The role emphasizes strong customer service, teamwork, and integrity, with responsibilities spanning receiving merchandize, stocking, cleaning, and assisting shoppers at the register. Part-time hours are available.