Customer Service Associate II: Front-End & Merchandising

Dollar Tree, Inc.; Jackson (MS); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more

Job summary

Dollar Tree is hiring a Customer Service Associate II in Jackson, MS to support store operations, merchandising, and customer service. You will be cross-trained to assist at the cash register and perform front-end duties as needed.

The role emphasizes a friendly, safe environment with strong communication and math skills for cash handling. This is a part-time position with opportunities for growth within a retail setting.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hospitality, grocery, or drug store preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift 30–50 lbs and perform repetitive lifting.
• Excellent customer service and relationship management required.
• Strong organizational and communication skills required.
• Strong problem-solving and decision-making skills required.
• High level of integrity and basic math proficiency for cash handling.

Responsibilities

• Assist with daily store operations, including merchandising and stocking.
• Support cash register operations and front-end duties as needed.
• Maintain cleanliness and a welcoming store environment.
• Provide professional and friendly service to customers and fellow associates.
• Protect cash and company assets; handle transactions accurately.
• Perform other duties as assigned.

Skills

Customer service

Follow instructions

Organizational skills

Communication skills

Problem solving

Integrity

Basic math for cash handling

Education

High school diploma or equivalent

Job description

Dollar Tree is hiring a Customer Service Associate II in Jackson, MS to support store operations, merchandising, and customer service. You will be cross-trained to assist at the cash register and perform front-end duties as needed.

The role emphasizes a friendly, safe environment with strong communication and math skills for cash handling. This is a part-time position with opportunities for growth within a retail setting.