Customer Experience Associate II — Front-End & Merchandising

Dollar Tree Stores INC; Warrington Township (Bucks County); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more

Job summary

Dollar Tree Stores INC is seeking a Customer Service Associate II to help with daily store operations at our Warrington, Pennsylvania location, including merchandising and assisting customers. You will be cross-trained to support the cash register and perform front-end duties as needed.

The role emphasizes safe handling of merchandise, strong customer service, and professional interactions with customers and staff. Part-time, with opportunities for growth and varied duties across the store.

Qualifications

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required
• High level of integrity is required
• Proficiency in basic math for cash accounting is required

Responsibilities

• Receiving merchandise, unloading trucks, and processing freight in a safe manner in accordance with productivity standards
• Merchandising and stocking as needed
• Assisting with cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Ensuring a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Managing sales transactions while working assigned cash register
• Maintaining security of cash and protecting company assets
• Other duties as assigned*

Skills

Customer Service

Cash Handling

Interpersonal Skills

Team Communication

Education

High school diploma

Tools

POS system

Job description

Dollar Tree Stores INC is seeking a Customer Service Associate II to help with daily store operations at our Warrington, Pennsylvania location, including merchandising and assisting customers. You will be cross-trained to support the cash register and perform front-end duties as needed.

The role emphasizes safe handling of merchandise, strong customer service, and professional interactions with customers and staff. Part-time, with opportunities for growth and varied duties across the store.