Customer Service Associate II — Front-End & Merchandising

Dollar Tree Stores INC; Hermitage (Mercer County); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC is seeking a Customer Service Associate II in Hermitage, PA. You will support daily store operations from merchandising to assisting customers and be cross-trained on front-end duties, including cash register operations.

The role emphasizes a friendly, safe, and efficient shopping experience, with responsibilities in merchandising, stocking, and maintaining store cleanliness, while delivering excellent customer service.

Qualifications

• High school diploma or equivalent preferred.
• Retail or related customer service experience preferred.
• Ability to follow instructions and read operating documents.
• Must be able to lift 30–50 lbs.
• Strong customer service and communication skills required.
• Proficiency in basic math for cash handling.

Responsibilities

• Assist with daily store operations including merchandising and stocking.
• Maintain cleanliness and restock bathrooms, floors, and common areas.
• Provide a welcoming environment and professional interactions with customers and team members.
• Handle sales transactions and operate assigned cash register.
• Maintain cash security and protect company assets.
• Perform other duties as assigned.

Skills

Customer service

Communication

Cash handling

Problem-solving

Integrity

Organizational skills

Physical stamina

Education

High school diploma or equivalent

Tools

Cash register

Job description

Dollar Tree Stores INC is seeking a Customer Service Associate II in Hermitage, PA. You will support daily store operations from merchandising to assisting customers and be cross-trained on front-end duties, including cash register operations.

The role emphasizes a friendly, safe, and efficient shopping experience, with responsibilities in merchandising, stocking, and maintaining store cleanliness, while delivering excellent customer service.