Customer Experience Associate I (Retail)

Dollar Tree Stores INC; Thomson (GA); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Employee Assistance Program

Retirement plans

Educational assistance

Well-being programs

Job summary

Dollar Tree Stores INC. is seeking a Customer Service Associate to provide an excellent shopping experience. You will assist customers, handle transactions, maintain store cleanliness and stock, and support unloading and replenishment tasks as needed.

The role emphasizes friendly interactions, safety, and accuracy at the register, with opportunities to grow and contribute to a well-organized store environment. Part-time positions offer flexibility and team collaboration.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks and stock replenishment.
• Ensure a positive, safe and respectful environment with customers and staff.
• Maintain cleanliness throughout the store, including bathrooms, floors and trash.

Skills

Customer service

Communication

Organization

Problem solving

Strong work ethic

Lifting up to 50 lbs

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC. is seeking a Customer Service Associate to provide an excellent shopping experience. You will assist customers, handle transactions, maintain store cleanliness and stock, and support unloading and replenishment tasks as needed.

The role emphasizes friendly interactions, safety, and accuracy at the register, with opportunities to grow and contribute to a well-organized store environment. Part-time positions offer flexibility and team collaboration.