Customer Experience Associate I

dollartree; Jacksonville (FL); On-site; USD 17,000 - 21,000; Part time

Job summary

Dollar Tree in Jacksonville, FL is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, process transactions at the register, restock and stock merchandise, unload trucks, and maintain a clean, safe store environment.

The role requires a high school diploma or equivalent, prior retail or service experience, and the ability to lift 30–50 lbs. Strong customer service, communication, and problem‑solving skills are essential, along with the ability

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Must be able to lift 30–50 lbs and perform frequent walking, standing, bending, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.
• Ability to follow instructions and interpret operational documents is required.

Responsibilities

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including bathrooms, floors, trash, and neat presentation
• Other duties as assigned

Skills

Customer service

Communication

Problem solving

Organization

Physical stamina

Attention to detail

Follow instructions

Education

High school diploma or equivalent

Tools

Cash register operation

Job description

Dollar Tree in Jacksonville, FL is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, process transactions at the register, restock and stock merchandise, unload trucks, and maintain a clean, safe store environment.

The role requires a high school diploma or equivalent, prior retail or service experience, and the ability to lift 30–50 lbs. Strong customer service, communication, and problem‑solving skills are essential, along with the ability