Retail Customer Experience Specialist

dollartree; Venice (FL); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree in Florida is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, manage sales at the register, and help keep the store stocked and clean.

The role requires strong customer service, good communication, and the ability to lift up to 50 lbs, with a focus on safety and friendliness in all store interactions. You will protect assets, unload trucks, and perform restocking per productivity standards while upholding company policies.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service in retail, hotel, restaurant, grocery, or drug store environment highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and handle frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards.
• Ensure a positive, safe, and respectful environment while maintaining professional interactions.
• Maintain cleanliness throughout the store, including bathrooms, floors, trash, and overall neatness.
• Other duties as assigned*

Skills

Customer service

Communication skills

Organizational skills

Problem solving

Follow instructions

Lifting 30-50 lbs

Education

High school diploma or equivalent

Job description

Dollar Tree in Florida is seeking a Customer Service Associate to deliver a great shopping experience. You will assist customers, manage sales at the register, and help keep the store stocked and clean.

The role requires strong customer service, good communication, and the ability to lift up to 50 lbs, with a focus on safety and friendliness in all store interactions. You will protect assets, unload trucks, and perform restocking per productivity standards while upholding company policies.