Customer Experience Associate I

Dollar Tree Stores; Lake City (FL); On-site; USD 26,000 - 36,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree seeks a Customer Service Associate in Lake City, FL to deliver a great shopping experience. You will assist customers, handle transactions, and maintain store appearance while supporting stock and unloading duties.

This role emphasizes customer relations, accuracy, and teamwork in a fast-paced retail environment. The position requires reliability, ability to lift 30–50 lbs, and strong communication and problem-solving skills.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hospitality, or related fields is highly preferred.
• Ability to follow instructions and interpret operational documents.
• Ability to lift 30–50 lbs and perform frequent walking, standing, and stocking.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.

Responsibilities

• Assist customers with questions and recommendations.
• Process sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store stocked and recover merchandise as needed.
• Receive merchandise and assist with unloading trucks.
• Ensure a clean, safe, and presentable store environment.
• Perform other duties as assigned by leadership.

Skills

Customer service

Communication

Organizational skills

Problem-solving

Relationship management

Following instructions

Teamwork

Retail experience

Education

High school diploma (preferred)

Job description

Dollar Tree seeks a Customer Service Associate in Lake City, FL to deliver a great shopping experience. You will assist customers, handle transactions, and maintain store appearance while supporting stock and unloading duties.

This role emphasizes customer relations, accuracy, and teamwork in a fast-paced retail environment. The position requires reliability, ability to lift 30–50 lbs, and strong communication and problem-solving skills.