Customer Experience Associate I

Family Dollar Stores Of New York LLC; City of Watertown (NY); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar Stores Of New York LLC is seeking a Customer Service Associate in Watertown, NY. You will assist customers, handle sales at the register, and help maintain store cleanliness and stock levels.

Roles emphasize friendly customer interactions and adherence to safety standards. The position is part-time, with duties spanning merchandise handling, unloading trucks, and ensuring a positive shopping environment.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment highly preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift 30–50 lbs and handle frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and lifting.
• Excellent customer service and relationship management skills required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading; stock replenishment per productivity standards.
• Maintain a positive, safe, and respectful environment with customers, associates, and leaders.
• Keep the store clean, restock bathrooms, sweep and mop floors, take out trash, ensure neatness.
• Other duties as assigned.

Skills

Customer service

Communication

Problem solving

Organizational skills

Relation management

Safety awareness

Education

High school diploma or equivalent

Job description

Family Dollar Stores Of New York LLC is seeking a Customer Service Associate in Watertown, NY. You will assist customers, handle sales at the register, and help maintain store cleanliness and stock levels.

Roles emphasize friendly customer interactions and adherence to safety standards. The position is part-time, with duties spanning merchandise handling, unloading trucks, and ensuring a positive shopping environment.