Customer Experience Associate I

Family Dollar Stores Of New York LLC; City of Albany (NY); On-site; USD 27,000 - 37,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar Stores Of New York LLC seeks a Customer Service Associate to deliver a great shopping experience in Albany. You will assist customers with questions, handle transactions at the register, and help keep the store stocked and clean.

The role emphasizes friendly interactions, safety, and adherence to policies. This is a part-time position with opportunities to grow and learn within a busy retail environment.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail or similar environments is highly preferred.
• Ability to follow instructions and interpret operating documents is required.
• Ability to lift 30–50 lbs and perform physical tasks as needed.
• Strong customer service, communication, and organizational skills.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register and protect company assets.
• Maintain store cleanliness, stock, and merchandise recovery.
• Receive merchandise and assist with unloading trucks and replenishment.
• Maintain a safe, positive, respectful environment and professional interactions.
• Perform other duties as assigned.

Skills

Customer service

Communication

Organizational skills

Problem-solving

Education

High school diploma or equivalent

Job description

Family Dollar Stores Of New York LLC seeks a Customer Service Associate to deliver a great shopping experience in Albany. You will assist customers with questions, handle transactions at the register, and help keep the store stocked and clean.

The role emphasizes friendly interactions, safety, and adherence to policies. This is a part-time position with opportunities to grow and learn within a busy retail environment.