Entry-Level Retail Customer Experience Associate

Family Dollar Stores Of New York LLC; Buffalo (NY); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Medical insurance

Pharmacy insurance

Dental insurance

Vision insurance

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar Stores Of New York LLC is seeking a Customer Service Associate to deliver a great shopping experience in our Buffalo, NY store. You will assist customers, manage transactions at the register, and help keep the store clean and stocked.

The role emphasizes friendly interactions, adherence to safety standards, and teamwork with store leaders. Part-time availability is noted, with responsibilities including merchandise handling and customer guidance.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Process sales transactions at the cash register.
• Maintain cash security and protect assets.
• Keep store well-stocked and recover merchandise.
• Receive merchandise and unload trucks; stock replenish.
• Maintain a safe, respectful environment with friendly interactions.
• Keep store clean, bathrooms stocked and floors clean.
• Perform additional duties as assigned.

Skills

Customer service

Communication skills

Problem-solving

Organizational skills

Lifting 30-50 lbs

Interpersonal skills

Education

High school diploma or equivalent

Job description

Family Dollar Stores Of New York LLC is seeking a Customer Service Associate to deliver a great shopping experience in our Buffalo, NY store. You will assist customers, manage transactions at the register, and help keep the store clean and stocked.

The role emphasizes friendly interactions, adherence to safety standards, and teamwork with store leaders. Part-time availability is noted, with responsibilities including merchandise handling and customer guidance.