Retail Customer Experience Associate I

Family Dollar Stores Of New York LLC; Bay Shore (NY); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar Stores Of New York LLC in Bay Shore, NY is seeking a part-time Customer Service Associate to deliver a positive shopping experience. You will assist customers, process transactions, and help keep the store neat and stocked.

The role emphasizes friendly interactions, safety, and efficiency with responsibilities including stock replenishment, unloading merchandise, and maintaining clean facilities.

Qualifications

• High school diploma or equivalent preferred.
• Previous retail customer service experience preferred (retail, hotel, restaurant, grocery, or drug store).
• Ability to follow instructions and interpret operational documents.
• Must be able to lift between 30 and 50 lbs from floor to above shoulder height and handle frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help unload trucks; stock replenishment.
• Ensure a positive, safe, and respectful environment with customers and staff.
• Maintain cleanliness throughout the store, bathrooms, floors, and trash areas.
• Other duties as assigned.

Skills

Customer service

Communication

Problem solving

Organization

Manual handling

Following instructions

Education

High school diploma or equivalent

Job description

Family Dollar Stores Of New York LLC in Bay Shore, NY is seeking a part-time Customer Service Associate to deliver a positive shopping experience. You will assist customers, process transactions, and help keep the store neat and stocked.

The role emphasizes friendly interactions, safety, and efficiency with responsibilities including stock replenishment, unloading merchandise, and maintaining clean facilities.