Customer Experience Associate I

Dollar Tree Stores INC; Chino Hills (CA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree Stores INC in Chino Hills, CA seeks a part-time Customer Service Associate to deliver a great shopping experience. You will assist customers, handle transactions, keep shelves stocked, and maintain a clean, safe store environment.

The role requires a high school diploma or equivalent and prior customer service in retail or similar settings. Candidates must be able to lift 30–50 lbs and stand for long periods. Strong communication and problem-solving skills are essential.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotels, restaurants, grocery, or drug stores is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift 30–50 lbs. and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment with customers and associates.
• Maintain cleanliness throughout the store, including bathrooms, floors, and trash removal.
• Other duties as assigned.

Skills

Customer service

Cash handling

Communication skills

Physical stamina

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC in Chino Hills, CA seeks a part-time Customer Service Associate to deliver a great shopping experience. You will assist customers, handle transactions, keep shelves stocked, and maintain a clean, safe store environment.

The role requires a high school diploma or equivalent and prior customer service in retail or similar settings. Candidates must be able to lift 30–50 lbs and stand for long periods. Strong communication and problem-solving skills are essential.