Customer Experience Associate — Front Desk & Admin

Panhandle Diesel & Twin City Auto; Scottsbluff (NE); On-site; USD 27,000 - 42,000; Full time

Job summary

Panhandle Diesel & Twin City Auto in Scottsbluff, NE, seeks a friendly Customer Service Representative to be the first contact for clients, answering calls, scheduling appointments, processing payments, and providing general assistance in a busy service environment.

Ideal candidates demonstrate strong organizational and interpersonal skills, thrive multitasking at a welcoming front desk, maintain accurate records, and support the service team with daily admin tasks.

Qualifications

• Strong organizational and interpersonal skills.
• Ability to multitask in a customer-focused setting.
• Proficiency with basic data entry and records maintenance.

Responsibilities

• Answer calls, emails, and inquiries with professionalism.
• Schedule appointments and manage front desk operations.
• Assist customers with billing and payment processing.
• Maintain accurate records and data entry.
• Support the service team with daily administrative tasks.

Skills

Organizational skills

Interpersonal skills

Multitasking

Job description

Panhandle Diesel & Twin City Auto in Scottsbluff, NE, seeks a friendly Customer Service Representative to be the first contact for clients, answering calls, scheduling appointments, processing payments, and providing general assistance in a busy service environment.

Ideal candidates demonstrate strong organizational and interpersonal skills, thrive multitasking at a welcoming front desk, maintain accurate records, and support the service team with daily admin tasks.