Customer Experience Associate — Flexible Schedules

Wawa, Inc.; Amity Township (IL); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical benefits

401(k) + matching

Education Assistance Program

Store discounts

Paid time off

Flexible schedules

Job summary

Wawa, Inc. is seeking a Customer Service Associate (CSA) to greet customers, prepare food and beverages, handle transactions, and maintain a clean, inviting store environment.

The role emphasizes friendly service, teamwork, and adherence to safety policies in a fast-paced retail setting. Responsibilities include operating the register, fueling, gift cards, and lottery; stocking shelves; and completing housekeeping tasks.

Qualifications

• Great communication and customer service skills.
• Ability to thrive in a fast-paced environment and multitask like a pro.
• Must be 16+ years old with reliable transportation.
• Enjoy working in a team environment.

Responsibilities

• Greet and engage with customers to ensure their needs are met quickly and courteously.
• Prepare food items such as breakfast items, built-to-order sandwiches, beverages, and pizzas; keep coffee station organized.
• Operate the cash register, handle payments, activate fuel and gift cards, assist with lottery and ID verification.
• Ensure stores are well-stocked; keep shelves fresh and inviting.
• Help keep stores clean and safe by following all policies and guidelines.
• Complete housekeeping duties including cleaning, dusting, sweeping, mopping, and trash removal.

Skills

Customer service

Communication

Multitasking

Teamwork

Job description

Wawa, Inc. is seeking a Customer Service Associate (CSA) to greet customers, prepare food and beverages, handle transactions, and maintain a clean, inviting store environment.

The role emphasizes friendly service, teamwork, and adherence to safety policies in a fast-paced retail setting. Responsibilities include operating the register, fueling, gift cards, and lottery; stocking shelves; and completing housekeeping tasks.