Customer Experience Associate — Flexible Hours & ESOP

Wawa, Inc; Ocean Township (NJ); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Medical/Dental/Prescription Coverage

401(k) Plan

Paid Time Off

Flexible Spending Accounts

Employee Stock Ownership Plan (ESOP)

Tuition Reimbursement

Store Discounts

Job summary

Wawa, Inc. is hiring a Customer Service Associate (CSA) to greet and serve customers, help with food prep, and handle transactions. This role emphasizes friendly service in a fast‑paced environment and requires eligibility to work and 16+ years of age.

The CSA contributes to a clean, organized store and a welcoming experience for every guest. Join our team to support daily operations, assist with fueling and lottery tasks, and ensure shelves remain stocked and inviting.

Qualifications

• Great communication and customer service skills.
• Ability to thrive in a fast‑paced environment and multitask like a pro.
• Must be 16+ years old with reliable transportation.
• Enjoy working in a team environment.

Responsibilities

• Greet and engage with customers to ensure their needs are met quickly and courteously.
• Prepare food items, build‑to‑order sandwiches, specialty beverages, and pizzas; keep coffee station clean and organized.
• Operate the cash register, handle payments, activate fuel and gift cards, and assist with lottery and ID verification for age‑restricted products.
• Ensure shelves are stocked and stores are clean, fresh, and inviting.
• Complete housekeeping duties including cleaning, dusting, sweeping, mopping, and trash removal.

Skills

Customer service

Communication

Team player

16+ years old

Job description

Wawa, Inc. is hiring a Customer Service Associate (CSA) to greet and serve customers, help with food prep, and handle transactions. This role emphasizes friendly service in a fast‑paced environment and requires eligibility to work and 16+ years of age.

The CSA contributes to a clean, organized store and a welcoming experience for every guest. Join our team to support daily operations, assist with fueling and lottery tasks, and ensure shelves remain stocked and inviting.