Guest Experience Associate - Flexible Schedules & Benefits

Wawa, Inc.; Danville (PA); On-site; USD 20,664 - 26,174; Full time

Benefits offered by this job

Store discounts

Paid time off

401(k) + matching

Education Assistance Program

Health benefits

Job summary

Wawa, Inc. is seeking a Customer Service Associate (CSA) to greet customers, provide friendly service, and support daily store operations. You will handle food preparation, payments, and age verification while ensuring a clean, well-stocked store environment.

The role emphasizes customer-centric service, teamwork, and adherence to store policies, with opportunities for growth within a beloved brand that values community and a positive guest experience.

Qualifications

• Excellent communication and customer service abilities.
• Ability to thrive in a fast-paced environment and multitask.
• Must be 16+ years old with reliable transportation.
• Enjoys working in a team environment.

Responsibilities

• Greet customers and engage with them courteously to meet needs.
• Prepare food items such as breakfast items and built-to-order sandwiches, beverages, and pizzas, while keeping the coffee station clean.
• Operate the cash register, handle payments, activate fuel and gift cards, and assist with lottery and age verification.
• Ensure stores are well-stocked and shelves are fresh and inviting.
• Keep stores clean and safe by following policies and guidelines.
• Perform store housekeeping duties including cleaning, dusting, sweeping, mopping, and trash disposal.

Skills

Communication skills

Customer service

Multitasking

Team player

Job description

Wawa, Inc. is seeking a Customer Service Associate (CSA) to greet customers, provide friendly service, and support daily store operations. You will handle food preparation, payments, and age verification while ensuring a clean, well-stocked store environment.

The role emphasizes customer-centric service, teamwork, and adherence to store policies, with opportunities for growth within a beloved brand that values community and a positive guest experience.