Express Customer Experience Specialist

Aafes; Fort Irwin (CA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Flexible scheduling

Comprehensive medical

Dental

Life and disability insurance

Paid time off

Shift differential/holiday pay

Pension and 401K plan

Job summary

The Army & Air Force Exchange Service at Fort Irwin is seeking a Customer Experience Associate for our Express store. You will help customers locate items, keep shelves stocked, and suggest products that meet needs while maintaining clear signs and labels.

Expect flexible scheduling and competitive benefits, including health coverage, paid time off, and a pathway to growth within a DoD-operated retail network. You’ll support a welcoming shopping environment and process transactions accurately.

Qualifications

• Completion of high school or the equivalent.
• Retail experience and willingness to take on additional responsibilities.

Responsibilities

• Greet customers with eye contact and a smile.
• Listen to customer needs and ask follow-up questions to recommend products.
• Ensure customers have an extraordinary shopping experience.
• Complete transactions accurately and efficiently while engaging customers.

Skills

Learn & adapt quickly

Ask follow-up questions

Initiative

Brand knowledge

Tools

Basic computer skills

Job description

The Army & Air Force Exchange Service at Fort Irwin is seeking a Customer Experience Associate for our Express store. You will help customers locate items, keep shelves stocked, and suggest products that meet needs while maintaining clear signs and labels.

Expect flexible scheduling and competitive benefits, including health coverage, paid time off, and a pathway to growth within a DoD-operated retail network. You’ll support a welcoming shopping environment and process transactions accurately.