Customer Experience Associate — Flexible Hours & PTO

Talentify; Pleasanton (CA); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Hourly pay + commission

Paid time off

Flexible hours

Valuable experience

Advancement opportunities

Job summary

State Farm independent contractor agents are looking for an Agent Team Member to build relationships with customers, deliver prompt service, and assist with insurance product inquiries. The role emphasizes a customer-focused approach and the ability to work with a team in a community-focused environment.

Ideal candidates will be organized, detail-oriented, and self-motivated, with the capacity to obtain Property & Casualty and Life & Health licenses.

Qualifications

• Excellent communication skills - written, verbal and listening.
• People-oriented and customer-focused demeanor.
• Strong organizational skills and attention to detail.
• Ability to work in a team and multitask in a fast-paced environment.
• Property and Casualty license (must be able to obtain) and Life and Health license (must be able to obtain).

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service including inquiries about insurance availability, coverages, and billing.
• Support the agent in community events and local market initiatives.

Skills

Communication skills

People-oriented

Organizational skills

Self-motivated

Detail oriented

Team player

Multitasking

Customer relation

Job description

State Farm independent contractor agents are looking for an Agent Team Member to build relationships with customers, deliver prompt service, and assist with insurance product inquiries. The role emphasizes a customer-focused approach and the ability to work with a team in a community-focused environment.

Ideal candidates will be organized, detail-oriented, and self-motivated, with the capacity to obtain Property & Casualty and Life & Health licenses.