Staff Assistant - State Farm Agent Team Member

Janefreilich; Florida; On-site; USD 20,664 - 34,440; Part time

Benefits offered by this job

Group Life Insurance Benefits

Paid time off (vacation and personal/sick days)

Growth potential/Opportunity for advancement

Job summary

Janefreilich in the Town of Florida, NY, is seeking a customer-focused professional to work as a State Farm independent contractor agent's employee. The role involves establishing customer relationships, providing exceptional service, and assisting in marketing efforts.

The ideal candidate will possess excellent communication skills, be detail oriented, and have a proactive approach to problem-solving. This position offers hourly pay and opportunities for advancement within the agency.

Qualifications

• Candidate must be proactive in problem-solving.
• Commitment to ethical and customer-centered sales practices is required.
• Background check is mandatory.

Responsibilities

• Establish customer relationships and follow up.
• Provide accurate and friendly customer service.
• Work with the agent to meet marketing goals.

Skills

Excellent interpersonal skills

Excellent communication skills

Organizational skills

Self-motivated

Detail oriented

Problem solving

Teamwork

Multi-tasking

Tools

Windows

Job description

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Work with the agent to establish and meet marketing goals.
• Maintain a strong work ethic with a total commitment to success each and every day.

Benefits

• Group Life Insurance Benefits
• Hourly pay
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within the agency

Requirements

• Excellent interpersonal skills
• Excellent communication skills – written, verbal, and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Able to learn computer functions
• Experience with a variety of computer applications, particularly Windows
• Pride in getting work done accurately and timely
• Ability to work in a team environment
• Ability to multi-task
• Completion of courses on ethical and customer-centered sales practices is required
• Selected candidate is expected to remain current in product changes and technical developments
• Must be available to work the following schedule: 8:45 am – 5:15 pm, Monday – Friday
• Background investigation verifying a clear criminal history is required as part of the employment process

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.