Customer Experience Associate - Bolling AFB

Aafes; Washington (District of Columbia); On-site; USD 2,066,000 - 2,755,000; Part time

Job summary

Aafes in Washington, DC seeks a customer service oriented team member to enhance the shopping experience. You will listen to customer needs, provide solutions, and offer recommendations to foster satisfaction and brand loyalty.

Qualifications include a high school diploma or equivalent and retail experience, with demonstrated willingness to take on additional responsibilities. Availability Monday–Friday evenings and weekend shifts is required.

Qualifications

• Completion of high school or the equivalent.
• Retail experience, demonstrated willingness, and potential for additional responsibility.

Responsibilities

• Drive the customer experience through proactive and customer focused behaviors and actions.
• Actively evaluates customers' needs by listening, providing solutions, and making recommendations to maximize customer satisfaction and Exchange brand loyalty.

Skills

Customer service

Active listening

Problem solving

Education

High school diploma or equivalent

Job description

Responsible for driving the customer experience through proactive and customer focused behaviors and actions. Actively evaluates customers' needs by listening, providing solutions, and making recommendations to maximize customer satisfaction and Exchange brand loyalty.

Job Qualifications

Completion of high school or the equivalent. Retail experience, demonstrated willingness, and potential for additional responsibility.

If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.

Additional Qualifications/Requirements

MUST BE ABLE TO WORK MONDAY-FRIDAY 2:00PM-9:30PM AND SATURDAY-SUNDAY 1:00PM-9:30PM TO INCLUDE HOLIDAYS.