Customer Experience Associate — 10% Store Discount

Farm Boy; Maryland; On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

10% in-store discount

On-the-job training

Internal promotions

Community programs

Healthcare coverage

Job summary

Farm Boy is seeking a customer-focused team member to help deliver a welcoming shopping experience. You will assist customers, maintain attractive displays, and ensure accurate signage while upholding health and safety standards.

Join a team that values training, internal advancement, and support for local communities. The role involves standing for long periods, lifting, and working an adaptable schedule including evenings and weekends.

Qualifications

• Passion for delivering engaging and exceptional customer service.
• Ability to work independently with attention to detail and maintain cleanliness.
• Collaborative, team-oriented approach with strong communication and organizational skills.
• Ability to thrive in a fast-paced setting with multiple deadlines and standing for long periods.
• Flexibility to work evenings, weekends and holidays; English fluency; French is a plus.

Responsibilities

• Deliver warm, confident, and engaging customer service reflecting Farm Boy’s standards.
• Greet and assist customers using Farm Boy Service Standards; share product knowledge.
• Package, stock, and rotate merchandise with high-quality presentation and signage.
• Maintain clean, safe, and organized work areas; perform housekeeping duties.
• Follow health, safety, and food safety policies; use equipment properly.
• Complete opening/closing procedures and support teammates as needed.
• Assist with additional duties on a periodic basis.

Skills

Customer service

Attention to detail

Teamwork

Communication skills

Flexibility

Education

Retail experience or equivalent education/experience

Job description

Farm Boy is seeking a customer-focused team member to help deliver a welcoming shopping experience. You will assist customers, maintain attractive displays, and ensure accurate signage while upholding health and safety standards.

Join a team that values training, internal advancement, and support for local communities. The role involves standing for long periods, lifting, and working an adaptable schedule including evenings and weekends.