Customer Experience Associate

Rhodes101; Missouri, United States, Northern America, Americas; Hybrid; USD 17,000 - 22,000; Full time

Job summary

Rhodes101 is seeking a customer-focused associate to join our team. You will deliver friendly service, process sales, and help keep the store clean and well-presented. You will engage guests, handle transactions, and participate in stock replenishment while following safety and company policies.

The role emphasizes hospitality, teamwork, and a proactive approach to learning and problem solving to ensure every guest leaves satisfied.

Qualifications

• High school diploma or GED required.
• Strong hospitality and customer service orientation.
• Ability to follow policies, procedures and loss prevention practices.

Responsibilities

• Deliver friendly, prompt service and engage guests to ensure satisfaction.
• Maintain cleanliness, organization and store appearance to company standards.
• Assist with sales transactions and cash handling within daily tolerances.
• Support merchandise replenishment, floor moves and display upkeep.
• Follow health, safety and food safety guidelines as applicable.
• Assist in promotional activities and guest recognition during checkout.

Skills

Hospitality

Ethical conduct

Organizational skills

Teamwork

Active listening

Verbal and written communication

Active learning

Complex problem solving

Critical thinking

Troubleshooting

Customer focus

Education

High school diploma or GED

Job description

Rhodes101 is seeking a customer-focused associate to join our team. You will deliver friendly service, process sales, and help keep the store clean and well-presented. You will engage guests, handle transactions, and participate in stock replenishment while following safety and company policies.

The role emphasizes hospitality, teamwork, and a proactive approach to learning and problem solving to ensure every guest leaves satisfied.