Customer Experience Associate

Rentokil Pest Control North America; New Hampshire; On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Health benefits

401(k) retirement plan

Vacation days and company-paid holidays

Tuition reimbursement

Job summary

Rentokil Pest Control North America in New Hampshire is looking for a Customer Service Representative (CSR) who will be the first contact for customer concerns. The role involves maintaining customer relations, gathering information to resolve issues, and scheduling services. Candidates should have a high school diploma, excellent communication skills, and the ability to multitask. Rentokil offers competitive pay, opportunities for growth, and a Total Rewards program including health benefits and a 401(k) plan.

Qualifications

• Excellent listening, communication, and multitasking skills.
• Ability to remain calm under pressure and assist team members.
• Strong attention to detail and willingness to learn.

Responsibilities

• Maintain good customer relations on the phone and in person.
• Gather information from customers to identify and solve problems.
• Confirm, schedule, and reschedule services for customers.

Skills

Excellent listening and communication skills

Ability to multitask

Strong attention to detail

Time management skills

Education

High school diploma or GED

Job description

Rentokil Pest Control North America in New Hampshire is looking for a Customer Service Representative (CSR) who will be the first contact for customer concerns. The role involves maintaining customer relations, gathering information to resolve issues, and scheduling services. Candidates should have a high school diploma, excellent communication skills, and the ability to multitask. Rentokil offers competitive pay, opportunities for growth, and a Total Rewards program including health benefits and a 401(k) plan.