Customer Service Pro: Fast-Paced, Impactful Support

Rentokil Pest Control North America; Georgia; On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Comprehensive training

Very competitive compensation program

Opportunities for advancement

Medical, dental and vision coverage

Disability and Life Insurance

Paid time off

Job summary

Rentokil Pest Control North America is seeking a Customer Service Representative to join our fast-paced contact center. You will respond to customer questions, resolve concerns, and guide inquiries related to service, billing, and scheduling.

This full-time role starts with benefits from day one and offers training, competitive pay, and opportunities for advancement. The ideal candidate has a high school diploma, strong communication, and basic computer skills; typing 25+ wpm is preferred.

Qualifications

• High school diploma or GED required.
• Prior customer service/call center experience is valued but not required.
• Strong communication skills, both written and verbal, and a problem-solving approach.
• Ability to thrive in a fast-paced, high-volume environment.
• Basic computer skills, including familiarity with Microsoft Office; able to type 25+ words per minute.

Responsibilities

• Respond to customer questions and resolve concerns to ensure high satisfaction.
• Document customer information and call history for future reference.
• Process orders for new services and coordinate with other teams as needed.
• Maintain up-to-date knowledge of Terminix products and services, promos, and offers.

Skills

Customer service

Communication

Typing 25+ wpm

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Rentokil Pest Control North America is seeking a Customer Service Representative to join our fast-paced contact center. You will respond to customer questions, resolve concerns, and guide inquiries related to service, billing, and scheduling.

This full-time role starts with benefits from day one and offers training, competitive pay, and opportunities for advancement. The ideal candidate has a high school diploma, strong communication, and basic computer skills; typing 25+ wpm is preferred.