Customer Experience Associate

Aafes; Fort Meade (MD); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical/Dental

Paid Vacation

401K

Job summary

Aafes at Fort Meade, MD is seeking a customer-focused associate to drive the in-store experience by listening to needs, offering solutions, and making recommendations to maximize satisfaction and Exchange brand loyalty.

Qualifications: High school diploma or equivalent; retail experience; willingness to take on additional responsibilities. Position may adjust minimum qualifications if qualified candidates are few, and benefits include medical/dental, vacation and sick leave, and 401K.

Qualifications

• Completion of high school or equivalent.
• Retail experience and willingness to take on additional responsibilities.
• Ability to listen, diagnose customer needs, and propose solutions.

Job description

Responsible for driving the customer experience through proactive and customer focused behaviors and actions. Actively evaluates customers' needs by listening, providing solutions, and making recommendations to maximize customer satisfaction and Exchange brand loyalty.

Job Qualifications

Completion of high school or the equivalent. Retail experience, demonstrated willingness, and potential for additional responsibility.

If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.

Additional Qualifications/Requirements

RPT 20-34HRS WITH

• BENEFIT MEDICAL/DENTAL
• VACATION&SICK LEAVE
• 401K