Customer Experience Associate

Aafes; Columbia (SC); On-site; USD 17,000 - 25,000; Full time

Job summary

AAFES is seeking a customer-focused team member to drive the customer experience through proactive and responsive service. You will listen to customers, offer solutions, and make recommendations to maximize satisfaction and brand loyalty. Qualifications include a high school diploma or equivalent and retail experience.

Flexibility to work weekends and holidays is required to meet customer demand. The role emphasizes willingness to take on additional responsibilities and contribute to a positive

Qualifications

• Completion of high school or the equivalent.
• Retail experience, demonstrated willingness, and potential for additional responsibility.

Responsibilities

• Drive customer experience through proactive, customer-focused behaviors.
• Evaluate customers' needs by listening, providing solutions, and making recommendations.

Education

High school diploma or equivalent

Job description

Responsible for driving the customer experience through proactive and customer focused behaviors and actions. Actively evaluates customers' needs by listening, providing solutions, and making recommendations to maximize customer satisfaction and Exchange brand loyalty.

Job Qualifications

Completion of high school or the equivalent. Retail experience, demonstrated willingness, and potential for additional responsibility.

If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.

Additional Qualifications/Requirements

FLEXIBLE WORK SCHEDULE TO INCUDE WEEKENDS AND HOLIDAYS