Customer-First Grocery Associate

Kroger; Corvallis (OR); On-site; USD 2,066,000 - 2,480,000; Full time

Job summary

Kroger in Corvallis, OR seeks team members to deliver outstanding customer experiences and maintain a safe, clean store environment. You will assist the department manager in achieving sales and profit goals while upholding our Customer 1st strategy and core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities include helping customers, answering product questions, stocking and labeling merchandise, checking freshness, following food safety rules, and

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, subtraction).
• Effective communication skills.
• Any retail experience.
• Second language (speaking, reading and/or writing).

Responsibilities

• Promote trust and respect among associates.
• Create an environment that makes customers feel welcome and appreciated by answering questions about products.
• Gain knowledge of products and respond to questions with suggestions.
• Recommend grocery items and inform customers of specials.
• Check product quality and review sell-by dates; take action as needed.
• Label, stock and inventory department merchandise; provide fresh products ordered.
• Report product ordering/shipping discrepancies to the department manager.
• Display a positive attitude.
• Stay current with ads and promotions (present, future, seasonal).
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers; maintain temperature logs.
• Reinforce safety programs and notify management of unsafe conditions.
• Inspect equipment and report repairs needed.
• Notify management of customer or employee accidents.
• Report all safety risks and illegal activities, including robbery or fraud.
• Must perform essential job functions with or without accommodation.

Skills

Customer service

Communication

Stress management

Team collaboration

Job description

Kroger in Corvallis, OR seeks team members to deliver outstanding customer experiences and maintain a safe, clean store environment. You will assist the department manager in achieving sales and profit goals while upholding our Customer 1st strategy and core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities include helping customers, answering product questions, stocking and labeling merchandise, checking freshness, following food safety rules, and