Customer Experience Advocate | Flexible Schedule & Growth Path

Rogeroconnell; Davidson (NC); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k) matching

Dental insurance

Vision insurance

Job summary

Roger O'Connell - State Farm Agent is looking for a Customer Relations Representative in Davidson, North Carolina. You will deliver exceptional service, enhance customer experiences, and work with a dedicated team in a supportive environment.

This role offers numerous benefits, including health insurance, a 401(k) match, and opportunities for professional growth. Ideal candidates are empathetic, driven, and possess strong communication skills. Join us in making a difference in the community!

Qualifications

• Effective communication and problem-solving skills are essential.
• Customer service experience is preferred.
• Ability to manage high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information.
• Assist with customer retention strategies.
• Coordinate with other departments for satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service experience

Job description

Roger O'Connell - State Farm Agent is looking for a Customer Relations Representative in Davidson, North Carolina. You will deliver exceptional service, enhance customer experiences, and work with a dedicated team in a supportive environment.

This role offers numerous benefits, including health insurance, a 401(k) match, and opportunities for professional growth. Ideal candidates are empathetic, driven, and possess strong communication skills. Join us in making a difference in the community!