Customer Experience Advocate - Flexible Schedule & Growth

Julie Nguyen - State Farm Agent; Houston (TX); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Flexible schedule

Opportunity for advancement

Training & development

Job summary

Julie Nguyen - State Farm Agent in Houston, Texas, is searching for a dedicated customer service representative. This role focuses on delivering exceptional customer experiences while addressing inquiries, coordinating with team members, and supporting community needs.

The ideal candidate will be detail-oriented, skilled in communication, and bilingual in Spanish or Vietnamese. Opportunities for advancement and training are available for those with a drive for sales and service.

Qualifications

• Bilingual in Spanish or Vietnamese is a must.
• Strong communication and interpersonal skills are essential.
• Attention to detail and multitasking capabilities are required.
• Previous experience in customer service or sales preferred.

Responsibilities

• Assist in maintaining and growing agency base.
• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Assist with insurance claims and follow up with customers.

Skills

Bilingual in Spanish or Vietnamese

Communication and interpersonal skills

Detail-oriented

Multitasking ability

Job description

Julie Nguyen - State Farm Agent in Houston, Texas, is searching for a dedicated customer service representative. This role focuses on delivering exceptional customer experiences while addressing inquiries, coordinating with team members, and supporting community needs.

The ideal candidate will be detail-oriented, skilled in communication, and bilingual in Spanish or Vietnamese. Opportunities for advancement and training are available for those with a drive for sales and service.