Insurance Customer Advocate — Flexible Hours & Growth

Freddie Noble - State Farm Agent; Houston (TX); On-site; USD 22,041 - 24,796; Full time

Benefits offered by this job

Group Life Insurance

Salary plus commission/bonus

Paid time off

Flexible hours

Growth potential

Job summary

Freddie Noble - State Farm Agent in Houston, TX is seeking a Customer Service Representative to join their agency team. The role focuses on value-based conversations and delivering remarkable customer experiences while helping grow the business.

The ideal candidate thrives in a fast-paced environment, is self-motivated, and can work with flexibility. Insurance-related licensing will be required and supported by the agency.

Qualifications

• Sales experience or customer service experience is preferred.
• Excellent interpersonal and communication skills, both written and verbal.
• People-oriented, organized, and self-motivated with a team mindset.
• Must be able to obtain Life and Health license and currently hold Personal Lines Licenses.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service regarding insurance availability, coverages, policy changes, transfers, claims, and billing.
• Develop leads, schedule appointments, identify needs, and market appropriate products and services.

Skills

Sales experience

Interpersonal skills

Communication skills

Organizational skills

Self-motivated

Team player

Multitasking

Presentation ability

Customer service

Education

Life and Health license

Personal Lines Licenses

Job description

Freddie Noble - State Farm Agent in Houston, TX is seeking a Customer Service Representative to join their agency team. The role focuses on value-based conversations and delivering remarkable customer experiences while helping grow the business.

The ideal candidate thrives in a fast-paced environment, is self-motivated, and can work with flexibility. Insurance-related licensing will be required and supported by the agency.