Customer Service Representative - State Farm Agent Team Member

Julie Nguyen - State Farm Agent; Houston (TX); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Flexible schedule

Opportunity for advancement

Training & development

Job summary

Julie Nguyen - State Farm Agent in Houston, Texas, is searching for a dedicated customer service representative. This role focuses on delivering exceptional customer experiences while addressing inquiries, coordinating with team members, and supporting community needs.

The ideal candidate will be detail-oriented, skilled in communication, and bilingual in Spanish or Vietnamese. Opportunities for advancement and training are available for those with a drive for sales and service.

Qualifications

• Bilingual in Spanish or Vietnamese is a must.
• Strong communication and interpersonal skills are essential.
• Attention to detail and multitasking capabilities are required.
• Previous experience in customer service or sales preferred.

Responsibilities

• Assist in maintaining and growing agency base.
• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Assist with insurance claims and follow up with customers.

Skills

Bilingual in Spanish or Vietnamese

Communication and interpersonal skills

Detail-oriented

Multitasking ability

Job description

Benefits

• Flexible schedule
• Opportunity for advancement
• Training & development

Role Description

As a customer service representative with Julie Nguyen State Farm you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer‑focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales‑minded candidates.

Responsibilities

• Assist in maintaining and growing agency base.
• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Assisting in insurance claims and follow up with customers.

Qualifications

• Bilingual in Spanish or Vietnamese
• Communication and interpersonal skills.
• Detail‑oriented and able to multitask.
• Previous customer service or sales experience preferred.