Customer Experience Advocate

Domino's Franchise; Montpelier (ID); On-site; USD 30,000 - 40,000; Full time

Job summary

A local food service provider is looking for a Customer Service Rep in Montpelier, United States. The role involves ensuring customer satisfaction through effective communication and handling inquiries. Ideal candidates will possess excellent interpersonal skills, attention to detail, and a proactive problem-solving approach. Previous customer service experience is preferred, and a high school diploma is required. Join our dynamic team and make a difference in customer experiences.

Qualifications

• Excellent verbal and written communication skills.
• Strong interpersonal skills to build rapport.
• Demonstrated problem-solving abilities.
• Proficiency in using computer systems.
• Ability to multitask in a fast-paced environment.
• Knowledge of conflict resolution techniques.
• Flexibility to adapt to changing priorities.

Responsibilities

• Serve as the primary point of contact for customer inquiries.
• Handle customer complaints with empathy.
• Process orders, returns, and exchanges.
• Collaborate with departments to meet customer needs.
• Document customer interactions in the CRM system.

Skills

Verbal communication

Interpersonal skills

Problem-solving

Time management

Attention to detail

Education

High school diploma or equivalent

Tools

CRM software

Job description

A local food service provider is looking for a Customer Service Rep in Montpelier, United States. The role involves ensuring customer satisfaction through effective communication and handling inquiries. Ideal candidates will possess excellent interpersonal skills, attention to detail, and a proactive problem-solving approach. Previous customer service experience is preferred, and a high school diploma is required. Join our dynamic team and make a difference in customer experiences.