Customer Service Hero & Product Expert

Domino's Franchise; Blackfoot (ID); On-site; USD 28,000 - 38,000; Full time

Job summary

A well-known pizza chain is seeking a Customer Service Rep in Montpelier, United States. You'll be the friendly face and voice, ensuring customer satisfaction and addressing inquiries with charm and efficiency. The ideal candidate has strong communication and problem-solving skills, experience with CRM software, and thrives in fast-paced environments. Join us to help create a positive customer experience!

Qualifications

• Jedi-level communication skills in speaking and writing.
• Ability to charm customers from all walks of life.
• Tech-savvy with computer systems.
• Experience with CRM software.
• Ability to multitask in a fast-paced environment.
• Strong math skills for transaction management.

Responsibilities

• Decode customer inquiries and provide information.
• Resolve complaints and improve customer satisfaction.
• Process orders, returns, and exchanges.
• Document customer interactions in the CRM system.
• Identify issues and escalate when necessary.

Skills

Communication skills

People skills

Problem-solving

Tech-savvy

Multitasking

Attention to detail

Education

High school diploma or equivalent

Tools

CRM software

Job description

A well-known pizza chain is seeking a Customer Service Rep in Montpelier, United States. You'll be the friendly face and voice, ensuring customer satisfaction and addressing inquiries with charm and efficiency. The ideal candidate has strong communication and problem-solving skills, experience with CRM software, and thrives in fast-paced environments. Join us to help create a positive customer experience!