Customer Service Specialist - Flexible Schedule & Health Benefits

Dan Dougherty - State Farm Agent; Canby Park Estates (DE); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Simple IRA

Paid time off

Bonus based on performance

Flexible schedule

Training & development

Licensing paid by agency

Opportunity for advancement

Job summary

Dan Dougherty - State Farm Agent is seeking a dedicated Customer Service Representative to join our local agency team. You will engage with customers, resolve inquiries, and support the growth of the insurance business by delivering exceptional service.

Responsibilities include building relationships, answering questions, and maintaining precise customer interaction records. The role emphasizes a friendly, proactive, and detail-minded approach within a collaborative office environment.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Interpersonal skills

Detail-oriented

Job description

Dan Dougherty - State Farm Agent is seeking a dedicated Customer Service Representative to join our local agency team. You will engage with customers, resolve inquiries, and support the growth of the insurance business by delivering exceptional service.

Responsibilities include building relationships, answering questions, and maintaining precise customer interaction records. The role emphasizes a friendly, proactive, and detail-minded approach within a collaborative office environment.