Customer Experience Advisor - Financial Services
Brentwood Bank
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Job summary
Brentwood Bank is seeking a Solutions Specialist I to deliver outstanding customer support in a Call Center setting. You will learn Brentwood Bank products, guide customers, and route needs to the right specialists to resolve inquiries quickly.
The role emphasizes ownership of issues, building loyalty, and promoting bank services across channels. You will work toward retail channel goals by advising customers and refer opportunities to the appropriate line of business, while maintaining detailed
Job description
Brentwood Bank is seeking a Solutions Specialist I to deliver outstanding customer support in a Call Center setting. You will learn Brentwood Bank products, guide customers, and route needs to the right specialists to resolve inquiries quickly.
The role emphasizes ownership of issues, building loyalty, and promoting bank services across channels. You will work toward retail channel goals by advising customers and refer opportunities to the appropriate line of business, while maintaining detailed
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