Branch Banking Client Advisor (Service & Sales)

Flagstar Bank; Brentwood (NY); On-site; USD 23,000 - 31,000; Full time

Benefits offered by this job

Equal Opportunity Employer

Job summary

Flagstar Bank branch in Brentwood, NY seeks a Branch Banking Client Consultant I to deliver frontline client service and perform teller functions while guiding clients toward appropriate financial solutions.

The role combines transaction processing with client education, collaboration with teammates, and adherence to bank regulations to ensure accurate, efficient service and a positive branch experience.

Qualifications

• Education level required: High School / GED or foreign equivalent.
• Minimum experience: less than 2 years in customer service and sales.
• Preferred: experience in financial services; fluent in Spanish and English.

Responsibilities

• Sales Performance: support growth targets and provide client introductions to the right team members.
• Client Experience: assist with account questions and resolve issues to deliver a positive client experience.
• Risk Management: perform accurate daily financial transactions and adhere to policies.
• Additional duties: participate in special projects and comply with regulatory trainings.

Skills

Client service

Sales

Bilingual Spanish/English

Regulatory compliance

Communication

Education

High School / GED

Job description

Flagstar Bank branch in Brentwood, NY seeks a Branch Banking Client Consultant I to deliver frontline client service and perform teller functions while guiding clients toward appropriate financial solutions.

The role combines transaction processing with client education, collaboration with teammates, and adherence to bank regulations to ensure accurate, efficient service and a positive branch experience.