Customer Experience & Admin Assistant

WeStaff NJ; Union (NJ); On-site; USD 35,000 - 45,000; Full time

Job summary

A local staffing agency in New Jersey is seeking a dedicated Administrative Assistant/Customer Service Associate. In this position, you'll be the first point of contact for clients, providing exceptional service and support to ensure a positive experience. Key responsibilities include responding to inquiries, managing transactions, and collaborating with team members. Ideal candidates should have a background in customer service, strong communication skills, and a positive attitude. This role emphasizes teamwork and flexibility in a dynamic environment.

Qualifications

• Proven experience in customer service or client services is preferred.
• Positive attitude and strong work ethic are essential.
• Ability to type efficiently while engaging with customers.

Responsibilities

• Respond to customer inquiries via phone, email, or in-person.
• Handle cash transactions and process payments accurately.
• Document customer interactions and feedback for future reference.

Skills

Strong phone etiquette

Communication skills in English

Problem-solving skills

Ability to work in a team environment

Job description

A local staffing agency in New Jersey is seeking a dedicated Administrative Assistant/Customer Service Associate. In this position, you'll be the first point of contact for clients, providing exceptional service and support to ensure a positive experience. Key responsibilities include responding to inquiries, managing transactions, and collaborating with team members. Ideal candidates should have a background in customer service, strong communication skills, and a positive attitude. This role emphasizes teamwork and flexibility in a dynamic environment.