Customer Executive

Bimbo Bakeries USA; Des Moines (IA); On-site; USD 100,000 - 140,000; Full time

Job summary

Bimbo Bakeries USA is seeking a regional Customer Executive to manage customers like Hy-Vee and Strack & Van Til. You will execute annual and trimester plans, develop leadership relationships, and communicate customer plans and results to internal teams.

Collaborate with Sales Planning, Category Management, and Insights to drive Volume, Sales, Profit and Share while ensuring execution excellence with Operations and Logistics. Travel >50% is required.

Qualifications

• Bachelor's Degree in Sales, Marketing or Business preferred.
• 5+ years consumer product account experience.
• Direct customer leadership experience, preferably with Hy-Vee.
• Excellent presentation and written/oral communication skills.
• Ability to negotiate and influence others.
• Strong organizational, analytical and planning skills.
• Proficiency with Margin Minder and MS Office.
• Travel required: >50%.

Responsibilities

• Establish trusted partnerships with key decision makers at customers to grow BBU Brand Share.
• Identify growth opportunities via data and collaborate with customers on action plans.
• Cultivate mid-level relationships with store operations to advance brand initiatives.
• Share category consumer insights with key decision makers to drive growth.
• Communicate customer plans and results internally and externally.
• Obtain display authorization and secondary display support for new products and programs.
• Monitor competitor activity and market intelligence to inform strategy.

Skills

Analytical proficiency

Excellent communication

Negotiation

Organizational skills

Relationship building

Influence with data

Education

Bachelor's degree in Sales/Marketing/Business

Tools

PowerPoint

Excel

Word

Margin Minder

Job description

Have you ever enjoyed Arnold®, Brownberry® or Oroweat® bread? A Thomas’® English muffin or bagel? Or perhaps snacked on a Sara Lee®, Entenmann’s® or Marinela® cake or donut? If the answer is yes, then you know Bimbo Bakeries USA! More than 20,000 associates in bakeries, sales centers, offices and on sales routes work to ensure our consumers have the freshest products at every meal. In addition to competitive pay and benefits, we provide a safe and inclusive work environment that appreciates diversity, promotes development and allows our associates to be their authentic selves. #LI-NP1 Come join the largest baking company in the world and our family of 20,000 associates nationwide!

Top Reasons to Work at Bimbo Bakeries USA: Salary Range: $100,200 - $140,300 Annual Bonus Eligibility Comprehensive Benefits Package Paid Time Off 401k & Company Match

Position Summary :

This regional Customer Executive role will have responsibility for customers including Hy-Vee and Strack & Van Til. The position is responsible for executing strategic/tactical annual and trimester plans developed by Customer Team Sales, Planners, Category and Shopper business leads.Additional expectations include developing relationships with Customer Leadership via store operations to advance brand initiatives in conjunction with sales / customer strategies or in direct support of BBU objectives. This position is responsible for the communication of customer plans and results; both internal and external.

Key Job Responsibilities Externally:

• Establish trusted partnership with key decision makers across appropriate functional groups at all customers to the advancement of BBU Brands Share Growth.
• Identify opportunities for growth via internal and external data and partner with customers to develop action plans.
• Time in market cultivating Mid-Level Relationships with store operations to Grow BBU Brand Share.
• Share category consumer insights with key decision makers at all customers to the advancement of BBU Brands.
• Execute programming communication with key decision makers at all customers.
• Gain display authorization and secondary display support for all new products, sales programs, seasonal support etc…
• Maintain and regularly update analysis of key competitors’ activities and their impact on BBU categories on a market-by-market basis.(Market Intelligence Frequency a must)
• Leverage market relationships to stay informed about Customer Competitive landscape – predominantly food, but total box and e-commerce as well.

Key Job Responsibilities Internally:

• Partner with Sales Planning, Category Management, and Consumer Insights teams to develop plans that drive Volume, Sales, Profit and Share for BBU Brands.
• Partner with Sales Operations, Order Forecasting, and Logistics Teams to ensure executional excellence for BBU Brands.
• Develop & publish regular scorecarding for execution.
• Learn and educate BBU DSD teams specific to continuing advancement of various e-commerce programs.

Key Behavioral Competencies:

• Ability to establish and maintain trusted professional relationships (Internal/External).
• Demonstrates analytical proficiency.
• Demonstrates strong organizational skills, resourcefulness, and ability to deliver against timelines.
• Ability to influence people – customer and company using Circana, other 3 rd party data.
• Understands and can effectively communicate Category Management principles.

Leadership Competencies:

• Adapts approach and attitude in real time, according to the changing demands of different situations.
• Creates a climate where people are motivated to do their best to help the organization achieve itsobjectives.
• Holds self and others accountable to meet commitments.
• Makessenseof complex, high quantity, and sometimes contradictory information to effectively solve problems.

Education and Work History:

Bachelor's Degree in Sales, Marketing or Business-related field preferred. A combination of education, training and experience that results in demonstrated competency to perform the work may be substituted. Ideal candidate will possess: 5 or more years’ consumer product account experience. Direct customer leadership experience, preferably with Hy-Vee. Requires excellent presentation and written/oral communication skills, as well as the ability to effectively negotiate and influence others. Excellent organizational, analytical, and planning skills. Computer skills and proficiency, specifically PowerPoint, Excel, and Word are required, as well as high proficiency with Margin Minder. Travel is required: >50 %.

Physical Demands:

The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be requested to enable individuals with disabilities to perform the essential functions.

Bimbo Bakeries USA is an equal opportunity employer with a policy that provides equal employment opportunity for applicants and employees regardless of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, any other classification protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.