Senior Customer Executive

Bimbo Bakeries USA; Ankeny (IA); On-site; USD 120,000 - 168,000; Full time

Benefits offered by this job

Annual Bonus Eligibility

Comprehensive Benefits Package

Paid Time Off

401k & Company Match

Job summary

Bimbo Bakeries USA is seeking a regional Customer Executive to manage Hy-Vee and Strack & Van Til accounts, driving annual and trimester plans, and building leadership relationships across store operations to advance brand initiatives.

Ideal candidate has 5+ years of consumer product account experience, strong presentation and negotiation skills, proficiency with PowerPoint/Excel/Word, and willingness to travel more than 50%. Comprehensive benefits and bonus eligibility.

Qualifications

• Bachelor's degree in Sales, Marketing or Business preferred.
• 5+ years' consumer product account experience.
• Direct customer leadership experience, preferably Hy-Vee.
• Excellent presentation and written/oral communication skills.
• Ability to effectively negotiate and influence others.
• Proficiency with PowerPoint, Excel and Word; Margin Minder knowledge a plus.
• Travel is required: >50%.

Responsibilities

• Establish trusted partnerships with key decision makers to advance BBU Brand Share.
• Identify growth opportunities via internal/external data and develop action plans.
• Maintain relationships with store operations to grow brand share.
• Communicate customer plans and results internally and externally.
• Ensure executional excellence with sales planning, category management and insights teams.

Skills

Account experience

Customer leadership

Presentation skills

Negotiation

Analytical skills

Education

Bachelor's degree in Sales/Marketing/Business

Tools

PowerPoint

Excel

Word

Margin Minder

Job description

Have you ever enjoyed Arnold, Brownberry or Oroweat bread? A Thomas' English muffin or bagel? Or perhaps snacked on a Sara Lee, Entenmann's or Marinela cake or donut? If the answer is yes, then you know Bimbo Bakeries USA!

More than 20,000 associates in bakeries, sales centers, offices and on sales routes work to ensure our consumers have the freshest products at every meal. In addition to competitive pay and benefits, we provide a safe and inclusive work environment that appreciates diversity, promotes development and allows our associates to be their authentic selves.

Come join the largest baking company in the world and our family of 20,000 associates nationwide!

Top Reasons to Work at Bimbo Bakeries USA:

Salary Range: $120,300 - $168,400

• Annual Bonus Eligibility
• Comprehensive Benefits Package
• Paid Time Off
• 401k & Company Match

This regional Customer Executive role will have responsibility for customers including Hy-Vee and Strack & Van Til. The position is responsible for executing strategic/tactical annual and trimester plans developed by Customer Team Sales, Planners, Category and Shopper business leads.Additional expectations include developing relationships with Customer Leadership via store operations to advance brand initiatives in conjunction with sales / customer strategies or in direct support of BBU objectives. This position is responsible for the communication of customer plans and results; both internal and external.

Key Job Responsibilities Externally:

• Establish trusted partnership with key decision makers across appropriate functional groups at all customers to the advancement of BBU Brands Share Growth.
• Identify opportunities for growth via internal and external data and partner with customers to develop action plans.
• Time in market cultivating Mid-Level Relationships with store operations to Grow BBU Brand Share.
• Share category consumer insights with key decision makers at all customers to the advancement of BBU Brands.
• Execute programming communication with key decision makers at all customers.
• Gain display authorization and secondary display support for all new products, sales programs, seasonal support etc...
• Maintain and regularly update analysis of key competitors' activities and their impact on BBU categories on a market-by-market basis.(Market Intelligence Frequency a must)
• Leverage market relationships to stay informed about Customer Competitive landscape - predominantly food, but total box and e-commerce as well.

Key Job Responsibilities Internally:

• Partner with Sales Planning, Category Management, and Consumer Insights teams to develop plans that drive Volume, Sales, Profit and Share for BBU Brands.
• Partner with Sales Operations, Order Forecasting, and Logistics Teams to ensure executional excellence for BBU Brands.
• Develop & publish regular scorecarding for execution.
• Learn and educate BBU DSD teams specific to continuing advancement of various e-commerce programs.

Key Behavioral Competencies:

• Ability to establish and maintain trusted professional relationships (Internal/External).
• Demonstrates analytical proficiency.
• Demonstrates strong organizational skills, resourcefulness, and ability to deliver against timelines.
• Ability to influence people - customer and company using Circana, other 3rd party data.
• Understands and can effectively communicate Category Management principles.

Leadership Competencies:

• Adapts approach and attitude in real time, according to the changing demands of different situations.
• Creates a climate where people are motivated to do their best to help the organization achieve itsobjectives.
• Holds self and others accountable to meet commitments.
• Makessenseof complex, high quantity, and sometimes contradictory information to effectively solve problems.

Education and Work History:

Bachelor's Degree in Sales, Marketing or Business-related field preferred. A combination of education, training and experience that results in demonstrated competency to perform the work may be substituted.

Ideal candidate will possess:

• 5 or more years' consumer product account experience.
• Direct customer leadership experience, preferably with Hy-Vee.
• Requires excellent presentation and written/oral communication skills, as well as the ability to effectively negotiate and influence others.
• Excellent organizational, analytical, and planning skills.
• Computer skills and proficiency, specifically PowerPoint, Excel, and Word are required, as well as high proficiency with Margin Minder.
• Travel is required: >50 %.

The physical and mental demands described in each job posting are representative of those that must be met by an associate to successfully perform the essential functions of each job. Reasonable accommodations may be requested to enable qualified individuals with disabilities to perform the essential functions of each job.

Bimbo Bakeries USA is an equal opportunity employer with a policy that provides equal employment opportunity for applicants and employees regardless of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, any other classification protected by law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.