Customer Planning Manager

Bimbo Bakeries USA; Irving (TX); On-site; USD 79,000 - 102,000; Full time

Benefits offered by this job

Annual bonus eligibility

Comprehensive benefits package

Paid Time Off

401k & company match

Job summary

Bimbo Bakeries USA is seeking a Customer Planning Manager for the Texas market, based in the Dallas–Fort Worth area. You will lead regional customer planning, collaborate with customer executives, and drive value through data-driven trade initiatives and forecast accuracy.

The role requires 5+ years in sales management or trade planning, strong Excel skills, and experience with O9 TPM, Margin Miner, and Circana data.

Qualifications

• Bachelor’s degree in Sales, Finance, Marketing or Business-related field is preferred.
• Minimum of 5 years in Sales Management, Customer Accounts, Price Management, Trade Planning or related roles.
• Strong analytical, verbal and written communication skills.
• Proficiency with Excel; experience with Margin Miner, O9 TPM or related tools is a plus.

Responsibilities

• Develop trimester Trade Calendar in collaboration with the Customer Leads.
• Conduct all quantitative pre- and post-promotion performance analysis.
• Utilize trade management tools (O9 TPM, Margin Miner, QLIK, Circana) to understand customer performance.
• Align forecasts with Customer Executives and input into O9 TPM.
• Plan weekly volume orders for key events with Customer Executives and Order Specialists.
• Ensure calendars are accurate and communicated.
• Review and approve customer pricing via Central Pricing.
• Adjust O9 TPM plans based on trends and guardrails.
• Plan annual strategy for assigned customers in O9 TPM.
• Prepare executive-level PowerPoint presentations and present trade performance.
• Manage Trade Spend metrics and ROI.

Skills

Analytical skills

Verbal and written communication

Cross-functional collaboration

Project management

Self-starter

Education

Bachelor’s Degree in Sales, Finance, Marketing or Business-related field

Tools

Excel

PowerPoint

Word

Margin Miner

O9 TPM

QLIK

Circana

Job description

Have you ever enjoyed Arnold®, Brownberry® or Oroweat® bread? A Thomas’® English muffin or bagel? Or perhaps snacked on a Sara Lee®, Entenmann’s® or Marinela® cake or donut? If the answer is yes, then you know Bimbo Bakeries USA! More than 20,000 associates in bakeries, sales centers, offices and on sales routes work to ensure our consumers have the freshest products at every meal. In addition to competitive pay and benefits, we provide a safe and inclusive work environment that appreciates diversity, promotes development and allows our associates to be their authentic selves. #LI-VB1 Come join the largest baking company in the world and our family of 20,000 associates nationwide!

Top Reasons to Work at Bimbo Bakeries USA:

• Salary Range: $78,600 - $102,200
• Annual Bonus Eligibility
• Comprehensive Benefits Package
• Paid Time Off
• 401k & Company Match

Position Summary :

This position is responsible for regional customers in the Texas Market, CBU South Market. Candidate must be located in the Dallas-Fort Worth Area. The Customer Planning Manager is responsible for strategic and trade planning, financial, and quantitative analysis. They will be responsible for working with the customer executives to create a customer sales plan that builds value-driven relationships with key customers.

Key Job Responsibilities:

• Development of Trimester Trade Calendar in collaboration with the Customer Leads
• Conducts all quantitative pre and post promotion performance analysis
• Utilize trade management tools including but not limited to: O9 TPM, Margin Miner, QLIK, and syndicated data (Circana) to understand Customer performance
• Gain alignment on all forecasts with Customer Executives and accurately input into our forecasting tool (O9 TPM)
• Work with Customer Executives and Order Specialists on a weekly basis to plan volume orders for key events
• Ensure weekly calendars are accurate and communicated accordingly
• Responsible for review and approval of customer pricing via Central Pricing
• Continuously adjust O9 TPM plans, driven by customer, Customer Executive, trends, forecast accuracy, strategy/guardrail change and/or course correction
• Annual planning for assigned customers through O9 TPM
• Development of executive level Power Point Presentations and presenting performance and trade plans in review meetings
• Effective management of Trade Spend metrics (Trade/Unit and Trade Rate) and management of ROI

Key Behavioral Competencies:

• Ability to achieve specific objectives/outcomes and set/meet key initiatives
• Ability to collaborate with internal co-workers to fulfill deliverables/commitments
• Manage multiple projects simultaneously
• Self-Starter / Work in a proactive and aggressive manner (Empowered to Make Decisions)

Leadership Competencies:

• Adapts approach and attitude in real time, according to the changing demands of different situations
• Holds self and others accountable to meet commitments
• Creates a climate where people are motivated to do their best to help the organization achieve its objetives
• Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems

Education and Work History:

• Bachelor’s Degree in Sales, Finance, Marketing or Business-related field preferred
• A combination of education, training and experience that results in demonstrated competency to perform the work may be substituted
• Ideal candidate will possess: Minimum of 5 years in either Sales Management, Customer Accounts, Price Management, Trade Planning, Revenue Growth Management or other relevant experience
• Strong analytical, verbal and written communication skills
• Demonstrate a passion to achieve results and work well with others in cross-functional teams against team-oriented goals
• Computer skills and high proficiency in Excel with proficiency in Powerpoint and Word is required; proficiency with Margin Miner, O9 TPM or other Trade Planning Management tools is a plus
• Knowledge of syndicated data like Circana and the ability to analyze data and trends is a plus

Travel is required – 10% or less.

The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.

Reasonable accommodations may be requested to enable individuals with disabilities to perform the essential functions.

Bimbo Bakeries USA is an equal opportunity employer with a policy that provides equal employment opportunity for applicants and employees regardless of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, any other classification protected by law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.